急诊科是医院的重要窗口。作为医院的一线科室,由于大多数患者起病急、病情重、病种多、病情变化快,医护人员如未能和患者及家属及时沟通,往往会造成误会,从而引发纠纷。下面分析一下护患纠纷的原因,以及采取的预防措施,以便工作中更好的为患者服务,也更有效地保护自己。1护患 The emergency department is an important window of the hospital. As the first-line department of the hospital, because most patients have an acute onset, serious illness, many diseases, and rapid disease changes, if the medical staff fail to communicate with the patients and their families in a timely manner, they often cause misunderstandings and cause disputes. The following analysis of the causes of disputes between nurses and patients, as well as the preventive measures taken to better serve patients in the work, but also to protect themselves more effectively. 1 nurses and nurses