化解社会矛盾纠纷,维护社会和谐稳定,是信访工作的职责所在。在新的历史时期,如何正确认识和把握新形势下的社会矛盾纠纷的特点和规律,切实建立起稳妥化解社会矛盾纠纷的体制机制,对于维护社会稳定,构建社会主义和谐社会,具有非常重要的现实意义。一、社会矛盾纠纷的特点及其表现妥善处理和化解社会矛盾纠纷是构建和 Resolving social conflicts and disputes and safeguarding social harmony and stability are the tasks of petitioners. In the new historical period, how to correctly understand and grasp the characteristics and laws of social conflicts and disputes under the new situation and earnestly establish the institutional mechanisms for resolving social conflicts and disputes so as to maintain social stability and build a harmonious socialist society, it is very important Realistic meaning. First, the characteristics of social conflicts and disputes and their performance properly handle and resolve social conflicts and disputes is to build and