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来访者的主要症状表现为:害怕在课堂上发言,上课时注意力不集中并伴有焦虑、恐惧等情绪,发言时伴有声音发颤、面红心跳等反应,自身感到苦闷而主动求助。通过对来访者问题的分析与评估,初步诊断为严重心理问题。与来访者协商后,确定了咨询方案,运用放松训练、系统脱敏疗法、合理情绪疗法,经过7次咨询,来访者的心理和行为问题有所缓解,取得了较好的咨询效果。
The main symptoms of the visitors were as follows: fear of speaking in class, concentration in class with anxiety, fear and other emotions, speech with trembling voice, red face and other reactions, feel depressed and take the initiative to seek help. Through the analysis and evaluation of the visitors, the preliminary diagnosis is a serious psychological problem. After consultation with the visitors, the counseling program was established. With relaxation training, systematic desensitization therapy and reasonable emotional therapy, the psychological and behavioral problems of the visitors were alleviated and the consultation results were better after seven consultations.