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到10月25日,Convergys 北京分公司正式开业已经一个月了,这是 Convergys 在亚太地区的第八家分公司。虽然刚刚涉足中国市场。但是 Convergys 在计费领域可谓经验丰富。Convergys 前身是美国辛辛那提贝尔公司,它从1983年开始提供计费服务,去年的销售收入达到了23.2亿美元,提供的产品主要针对计费,客户服务和员工服务。目前,Convergys 在美国无线计费市场、全球有线宽带与卫星计费、全球有线电话计费市场和全球客户服务外包等市场的市场占有率都为第一。Convergys 公司国际事业部总裁 Stephen L.Robertson 表示,能够取得这么多的第一,Convergys 的秘诀在于每年不少于1亿的研发投入。Convergys 的全球计费产品可以快速经济地推出包括3G 服务在内的新
By October 25, Convergys Beijing Branch had been officially opened for a month. This is Convergys’ eighth branch in the Asia Pacific region. Although just entered the Chinese market. However, Convergys is experienced in the area of billing. Convergys, formerly known as Cincinnati Bell, Inc., has been providing billing services since 1983. Its sales revenue last year reached $2.32 billion, and its products are mainly for billing, customer service and employee services. Currently, Convergys ranks first in market share in the US wireless billing market, global cable broadband and satellite billing, global wireline phone billing market, and global customer service outsourcing. Stephen L. Robertson, president of International Business Unit, Convergys, said that the number one priority, and the secret of Convergys, is that no less than 100 million R&D investments are made every year. Convergys’ global billing products can quickly and economically launch new ones including 3G services