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美国一家汽修店的老板——鲍勃讲述自己的生意秘诀。 多花些时间与你的顾客交谈,可能会对故障的正确诊断产生很大的影响。
Bob, the owner of an auto repair shop in the United States, talks about his business secrets. Taking more time talking to your customers may have a big impact on the correct diagnosis of a malfunction.