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通过对下一代制造系统(NextGenerationManufacturingSystem,简称NGMS)所面临的环境分析,指出实行客户驱动网络化质量管理的必要性和可能性,给出了准虚拟企业和纯虚拟企业环境下的质量管理模型,并探讨了该类模型的实现,讨论了其性能,得到如下结论:采用客户驱动网络化的质量管理有助于保证产品质量,能快速响应客户的质量需求,同时又富有柔性,能满足企业参与全球市场竞争的需要.
By analyzing the environment faced by Next Generation Manufacturing System (NGMS), this paper points out the necessity and possibility of implementing customer-driven network quality management, and presents the quality management model of quasi-virtual enterprise and pure virtual enterprise. And discussed the realization of this kind of model, and discussed its performance. The conclusions are as follows: Customer-driven network-based quality management helps to ensure product quality, quickly respond to customers’ quality requirements, and is also flexible and able to meet the needs of enterprises Global market competition needs.