非语言沟通是伴随着语言沟通进行的,直接影响沟通效果。根据非语言信号的不同来源,可将非语言沟通的形式分为表情体态、人体触摸和空间环境三大类。非语言沟通中的表情体态包括动作姿势、面部表情和仪态服饰三方面,是非语言沟通中使用最为广泛的一种形式。病人踏进医院大门,首先接触的是护士,良好 Nonverbal communication is accompanied by language communication, which directly affects the communication effect. According to different sources of non-verbal signals, non-verbal forms of communication can be divided into three categories: facial expression, human touch and space environment. The expressions in non-verbal communication include gestures, facial expressions and costumes. They are the most widely used forms of non-verbal communication. The patient entered the hospital door, the first contact with a nurse, good