案例龙雅是某电器公司市场部经理助理。下午刚上班,龙雅办公桌上的电话铃就响了。“您好,我是市场部的龙雅,请问您是……”龙雅拿起听筒。“我是蓝天广告公司的李明。我找你们经理,请他接电话。”“对不起,他出去办事了。”“哦,没关系,我只是想了解一下你们公司在西安是不是有分公司。”“好像是有分公司。”龙雅不敢肯定,在培训时好像听人力资源部介绍过西安分公司。 Case Long Ya is an electrical company marketing assistant manager. Just work in the afternoon, Longya desk phone ring rang. “Hello, I am the Dragon Ya marketing, are you ... ...” Long Ya picked up the handset. “” “” Oh, it does not matter, I just want to find out your company is in Xi’an is Not a branch. “” Seems to be a branch. "Long Ya not sure, in the training seems to listen to human resources department introduced Xi’an Branch.