ISO9000认证,在人们的印象中,总是与企业、产品有关,似乎距离教育非常遥远,比较陌生。然而,教育被定位于现代服务业已是不争的事实。远程教育如何赢得更大的社会知名度和美誉度?随着教育国际化的进程,发展中的中国远程教育如何应对境外远程教育的进入和自己向外的拓展?如何建立科学、规范的质量管理体系?由此引发的一些思考或许可以从本文得到一点启示。 ISO9000 certification, in the people’s impressions, always with businesses, products, it seems far away from education, more unfamiliar. However, it is an indisputable fact that education is positioned in the modern service industry. How to win greater social popularity and reputation in distance education? With the process of internationalization of education, how can developing distance education in China respond to the entry of overseas distance education and its outward expansion? How to establish a scientific and standardized quality management system? Some of the resulting reflections may be able to get some inspiration from this article.