随着新媒体的广泛运用,人们通过微博、微信等渠道上传视频、发表言论越来越多,其中不乏诸多没有及时化解的矛盾纠纷和各种社会问题。在这样一个信息化时代,依托电脑网络信息平台化解纠纷、参与调解已成为新时期人民调解工作的迫切要求。江西省丰城市司法局顺应时代要求,搭建了人民调解综合信息管理系统,该 With the extensive use of new media, people upload videos through channels such as Weibo and WeChat, and more and more people are expressing their opinions. Many of them are contradicting disputes and various social issues that have not been solved in time. In such an era of informationization, relying on the information platform of computer networks to resolve disputes and participate in mediation has become an urgent requirement for people’s mediation in the new era. Fengcheng Municipal Bureau of Justice in Jiangxi Province complied with the requirements of the times and built a comprehensive information management system for people’s mediation.