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文章通过对国内外文献进行收集和内容分析,采用归纳总结、比较分析等方法深入揭示了个人云服务已有研究中的理论模型和影响因素。总结出已有研究者构建个人云服务采纳行为模型的特征,表现为组合式、扩展式和整合式;影响因素的选取按属性不同可分为个体因素、技术因素、社会因素、质量因素和经济因素,按作用方向分为促进因素和阻碍因素,按作用原理有直接因素、间接因素和两栖因素。最后,提出未来研究的建议:建立适合国内个人云服务实践现状的用户采纳行为模型,考虑对创新抵制行为的研究,探索时间延续视角的用户行为转变机理,纳入对经济因素的影响分析。
Through the collection and content analysis of domestic and foreign literatures, this article deeply reveals the theoretical models and influencing factors of personal cloud services by inductive summary, comparative analysis and other methods. It summarizes that the existing researchers have constructed the characteristics of individual cloud service adoption behavioral model, which is characterized by combination, extension and integration. The selection of influencing factors can be divided into individual factor, technical factor, social factor, quality factor and economy Factors, according to the role of direction is divided into promoting factors and obstacles, according to the principle of action direct, indirect and amphibious factors. In the end, the author puts forward suggestions for future research: establishing a user acceptance behavior model suitable for the actual situation of personal cloud service in China, considering the research on innovation boycott behavior, exploring the mechanism of user behavior change from time continuance perspective, and including the impact on economic factors.