为加强和改善公交的投资软环境，在创建文明城市和行风建设的基础上，进一步提升服务档次，树立企业良好形象，徐州公交集团自２００２年９月起，全面开展了改善投资软环境工作。首先，抓好驾驶员队伍的整顿，大力开展文明行车、文明评言、文明服务的驾驶员专项整治工作。第二 In order to strengthen and improve the soft investment environment of public transportation, on the basis of building a civilized city and building a business ethos, Xuzhou Public Transport Group has further improved its service quality and established a good corporate image. Since September 2002, Xuzhou Bus Group has fully implemented the work of improving the investment soft environment. First of all, do a good job in the rectification of the driver team, vigorously carry out civilized driving, civilized assessment, civilized service pilot special rectification work. second