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个性化盛行,企业要如何留住它们的客户和优秀员工呢?这会将事情的复杂程度提高到一个令人瞠目的水平。企业将可能需要面对成千上万的顾客和员工快速增殖分化的价值模式。《破译黑天鹅:如何应对未来15年的商业巨变》作者:[美]格奥尔格·凡尔梅特伊冯娜·赛尔出版社:浙江大学出版社出版时间:2014年12月大趋势:个性化和价值多元化1979年上映的英国六人喜剧团体蒙提·派森恶搞圣经故事的作品《万世魔星》(Life of Brian)中,一群人错把主人公布莱恩成了弥赛亚而聚集在他周围。尽管他告诉这群人他不是,但人们并不相信,仍跟随他,仔细聆听他的每一句话。他试着说服他们不要再跟着他,就说“:你们都是独立的人。”
Personalized and popular, how to retain their business customers and excellent staff? This will be things complicated to an eye-popping level. Businesses will likely need to face the paradigm of rapid proliferation and differentiation of thousands of customers and employees. “Black Swan decipher: How to deal with over the next 15 years of business changes” Author: [US] Georg van Terme Troy Yvonne Purcell Publisher: Zhejiang University Press Publication date: December 2014 trend: Personalization and Diversification In a Life of Brian song by the British six-member comedy group Monty Paisen, who appeared in 1979, a group of people mistakenly made the protagonist Bryant a Messiah Gathered around him. Although he told this group that he was not, people did not believe it and still followed him and listened carefully to each of his words. He tried to convince them not to follow him again, saying: “You are all independent.”