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美国西南航空是世界上最知名的航空公司之一,它取得成功的重要原因是其飞机从到达那一刻至起飞时,通常只需15分钟的周转时间,远低于同行业其他航空公司的35分钟。为什么西南航空能够创造这宝贵的20分钟的优势?和其他航空公司的飞行员傲慢地等待起飞命令不同,西南航空公司的飞行员会帮助打扫客舱并在登机口协助乘客登机。可以说,西南航空的空服人员、地勤人员齐心协力完成了飞机地面周转的工作,大大缩短了飞机的周转时间。
American Southwest Airlines is one of the most famous airlines in the world. The important reason for its success is that its aircraft usually takes 15 minutes of turnaround from the moment of arrival to the time of take-off, much lower than other airlines in the same industry minute. Why Southwest can create this valuable 20-minute advantage? Unlike other airline pilots who arrogantly waited for take-off orders, Southwest pilots help clean the cabin and assist passengers boarding at the gate. Can be said that Southwest’s flight attendants, ground crew work together to complete the aircraft ground turnover, greatly reducing the turnaround time of the aircraft.