据悉．哈尔滨、石家庄、上海等地商界推出“无障碍换货”、“无理由退换商品”等承诺服务，或已夭折或举步维艰，其难度为商家始料不及。我区柳州市工贸大厦和市百货公司也分别推出“满意在工贸”二十一条龙和“星级服务十满意”。一年多来，他们创建的“消费者满意工程”又运 It is reported that. Businesses such as Harbin, Shijiazhuang, Shanghai and other places have launched promised services such as “barrier-free replacement” and “no reason to return goods”. They have already died or are struggling, and their difficulties are beyond the expectation of businesses. Liuzhou City Industry and Trade Building and City Department Stores in our district also launched the “One Satisfaction in Industry and Trade” and the “One-Star Service Ten Satisfaction” respectively. For more than a year, they have created a “consumer satisfaction project” and shipped