人们的基本生活需求不外乎“吃、穿、住、行”。其中，“行”得是否方便、是否满意，是居民群众体验社会是否和谐的直接内容。近年来，武汉市公交行业以“三个代表”重要思想统揽工作全局，认真贯彻落实市委、市政府“亲民、便民”的工作理念，坚持“以人为本，服务乘客”的主题，认真贯彻实施《武汉市城市公共客运交通管理条例》，在全行业深入开展文明创建活动，着力打造文明行业，努力构建和谐公交，使武汉市公交行业的整体服务 People’s basic needs of life nothing more than “eat, wear, live, work.” Among them, the “line” is convenient, is satisfied, is the residents of the social experience is the direct content of harmony. In recent years, the public transportation industry in Wuhan has guided the overall work with the important thinking of the ’Three Represents,’ conscientiously implemented the work philosophy of “pro-ministry and convenience for the people” of the municipal party committee and government, and adhered to the theme of “people-oriented and serving passengers” Wuhan City Public Passenger Traffic Management Regulations ", in-depth civilizations throughout the industry to create activities, focus on building civilized industries, and strive to build a harmonious bus, so that the overall service of Wuhan City bus industry