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本文概述了国家档案馆政府信息公开服务从创新的服务方式到法定的服务职能的演进过程,分析了此项服务当前面临的收集难、利用者不足的困局,及其深层次原因:行政机关信息公开工作日趋完善所带来的服务环境的巨大变化和信息公开服务理念、传输机制、信息需求、服务能力方面的欠缺,并提出了应变之策:建立馆藏档案信息服务与政府信息公开服务融合、合作共赢的“一站式”的服务模式。
This article summarizes the evolution of the government information public service of the National Archives from the innovative service mode to the statutory service function, and analyzes the difficulties that the service faces at present, such as the difficulty of collecting and the lack of users, and its underlying causes: the administrative organ The openness of information disclosure work brought great changes in the service environment and the lack of information disclosure service concept, transmission mechanism, information needs and service capabilities, and put forward a solution to the problem: the establishment of integration of the collection of archive information services and government information services , Win-win cooperation “one-stop ” service model.