华为创始人任正非说过一句非常朴实的话:“人才、资金、技术都不是生死攸关的问题,这些都可以引进来,而管理与服务是不可能照搬照抄引进来的,只有依靠全体员工共同努力去确认先进的管理与服务理论,并与自身的实践紧密结合起来,才能形成我们自己的有效服务和管理体系,并畅行于全公司、全流程。”管理和服务是集体智慧,需要全体员工共同去探索、学习、确认。无疑,初创企业需要学习借鉴行业 Ren Zhengfei, founder of Huawei, said a very simple words: “Talent, capital, technology is not a matter of life and death, these can be brought in, and management and service is not possible to copy the introduction of imported only by relying on all staff to work hard together Confirming advanced management and service theory and working closely with its own practices will enable us to form our own effective service and management system and run the company-wide, whole process. ”" Management and service are collective wisdom and need to be shared by all employees To explore, learn, confirm. No doubt, start-ups need to learn from the industry