沃尔玛有个“三米微笑”原则,要求员工“当顾客走到距离你三米范围内时,你要温和地看着顾客的眼睛向他打招呼,并询问是否需要帮助,并且露出八颗牙齿”。在2011年新年准备会期间,沃尔玛中国在北京召开了第三届女性领导力论坛,约200名来自全国各地的沃尔玛女性店长及以上管理层参加了这个论坛,这个数字令人感到吃惊。事实上,沃尔玛中国目前将近10万员工中,有60%～70%的员工是女性,有40%的管理层是女性, Wal-Mart has a “three-meter smile” principle and requires employees “When the customer walks within three meters of you, you have to gently greet the customer’s eyes and ask if you need help and reveal eight Teeth ”. During the 2011 New Year’s Preparatory Meeting, Wal-Mart China held its third Women’s Leadership Forum in Beijing, and about 200 Wal-Mart female managers and managers from all over China participated in the forum. This figure is surprising. In fact, Wal-Mart China currently employs nearly 100000 employees, 60% to 70% of the employees are women, 40% of the management is female,