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前不久,笔者因需要办理相关手机业务而拨打了某通信服务运营商的客服电话。通过咨询得知,该项业务可直接联系本地分公司的客户经理进行办理。随后,不等笔者挂上电话,客服人员已将客户经理的联系方式用短信的形式发了过来。本来,这应该算得上是一次优质的服务,可随后发生的事带给笔者的感觉,却不再像刚开始时的那般完美。虽然笔者多次主动联系了该客户经理,可相关业务最终还是因为对方几次三
Not long ago, because I need to handle the relevant mobile phone business and call a communication service operator’s customer service phone. Through consultation that the business can be directly linked to the local branch account manager for processing. Subsequently, ranging from the author to hang up the phone, customer service staff has been the contact manager of the message sent over the form. Originally, this should be regarded as a quality service, but what happened to the author later, was not as perfect as it had just started. Although I repeatedly contacted the account manager on several occasions, the relevant business is ultimately because the other several times