长期的情绪叠加、宣泄渠道不畅、认知偏执、得不到及时纠正的心理障碍等都容易导致当事人的过激行为,是社会矛盾纠纷多发的重要原因。面对矛盾集中呈现、心理问题日益突出的社会现状,湖南省长沙市岳麓区司法局积极拓宽思路,在人民调解工作中注重运用心理干预,从人文关怀和心理疏导入手,打开当事人心结,有效避免民转刑案件和 Long-term emotional overlay, poor catharsis channels, cognitive paranoid, not timely correction of psychological disorders are likely to lead to excessive party behavior, social conflicts and disputes is an important reason. In the face of the social situation that the conflicts are concentrated and the psychological problems are becoming increasingly prominent, the Yuelu District Bureau of Justice in Changsha City, Hunan Province, actively broadened the train of thought and paid attention to using psychological intervention in the mediation work of the people. It started with humane care and psychological counseling, opened the knot of the parties and was effective Avoid commutation of criminal cases and