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为了提高我院管理和技术的整体水平,加快在同行业中的竞争力度,我们坚持“科技兴院,竞争出人才,管理出效益”的全新理念。从2000年开始采用100分制,确定七大项考核得分内容,对全院临床、医技科室的年度目标考核进行量化,收到了良好效果。具体做法是: 一、内容 (一)政治学习、医德医风、病人投诉(20分) 1、政治学习5分:按照医院统一安排,科室组织学习是否有记录、完整和缺席人员; 2、医德医风10分:仪表着装、“红包”、“回扣”、劳动纪律和综合测评满意度; 3、病人投诉5分:按时开诊、工作质量(包括大、中、小差错和赔偿)及服务态度。
In order to improve the overall management and technical level of our hospital and speed up the competition in the same industry, we adhere to the brand-new concept of “developing hospitals by science and technology, competing for talents and managing benefits”. Since 2000, we have adopted the 100-point system to determine the scores of the seven major assessment items and have quantified the annual goal assessment of the clinical and medical departments of the hospital and received good results. The specific practices are: First, the content (a) political study, medical ethics, patients complaints (20 points) 1, political learning 5 points: in accordance with the hospital unified arrangements, departments organize learning whether there is a record, complete and absent; Medical Wind 10 points: instrument dress, “red envelope”, “rebate”, labor discipline and comprehensive evaluation of satisfaction; 3, patient complaints 5 points: open on time, the quality of work (including large, medium and small errors and Compensation) and service attitude.