前不久的一个星期天，接到市局市场部主任打给我的电话，让我去处理一起用户投诉。其实投诉的原因很简单：某用户的女儿考上了大学，这位用户很高兴，晚上喝了点儿酒后，乘兴打电话让朋友为女儿点支歌。查到第二个号码时，可能是他的模拟手机信号不好，几次中断，话务员让他用 One Sunday shortly before, I received a call from the director of the Marketing Bureau of the Municipal Bureau to let me deal with a user complaint. In fact, the reason for the complaint is very simple: a user’s daughter admitted to the university, the user is happy to drink a little drunk at night, take advantage of a friend called her daughter song. Check the second number, it may be his analog phone signal is not good, interrupted several times, the operator let him use