说到零售业态的演变,其实还是“商品与服务组合的转换器”。选择什么样的商品,配置什么样的服务进行经营,在不同的业态中表现的极为分明。百货商店是多种类商品,多功能服务的组合;连锁店、超市、仓储店则是有限种类的商品,提供有限服务,倡导顾客自我服务的一种组合。在这 When it comes to the evolution of retail formats, it is actually a “converter of goods and services.” What kind of goods to choose, configure what kind of service to operate in different formats in the performance of very clear. Department stores are a combination of many types of goods and multi-purpose services; while chain stores, supermarkets and warehouse stores are a limited number of types of goods that provide limited service and advocate customer self-service. At this