随着经济社会快速发展,社会结构、社会组织形式、社会利益格局等发生了深刻变化,我国的社会利益分层化现象日益突出。企业、社会和广大职工群众等不同利益主体之间的矛盾明显增多。如何建立健全矛盾调处机制,妥善处置突发事件,转“危”为安,化“险”为夷,减少和化解利益矛盾,显得尤为重要和迫切。一、突发危机的原因 With the rapid economic and social development, profound changes have taken place in the social structure, social organization forms, and social interest patterns. The stratification of social interests in our country has become increasingly prominent. The contradictions among different stakeholders, such as enterprises, society and the masses of workers and staff members, have obviously increased. How to establish and improve the mechanism of contradictions and mediation, properly handle emergencies, turn “danger ” into security, and “risk” as a bar to reduce and resolve contradictions of interests is particularly important and urgent. First, the reasons for a sudden crisis