21世纪是一个充满激烈竞争的时代,要成为一名成功的人士,不仅要有应对问题和挫折的能力,还要有良好的人际沟通能力,掌握人际交往必备的沟通技巧,是事业成功的重要保证。我们要拓展生存空间,就必须重视人际沟通,了解沟通原理,领悟沟通的不同层次,掌握沟通的技巧。只有这样,我们才能和周围的人建立良好的人际关系,才能创造出一个和谐、文明的人类社会。 The 21st century is a period of fierce competition. To become a successful person, not only have the ability to deal with problems and setbacks, but also have good interpersonal skills, master the communication skills necessary for interpersonal communication, and be a successful career Important guarantee. If we want to expand our living space, we must attach importance to interpersonal communication, understand the principle of communication, understand the different levels of communication and master the communication skills. Only in this way can we establish good interpersonal relationships with the people around us so as to create a harmonious and civilized human society.