论文部分内容阅读
在旅游已经成为一个时尚话题的今天，人们都纷纷走出门去体会“行万里路”的乐趣，于是也有越来越多的人不满足于在国内景点转悠，希望走出国门去感受异国的文化风情。然而当您兴冲冲地打包行李时，请问问自己：“我真的准备好了吗？”
The best tourists in the world are the Japanese, followed by Americans and the Swiss, a survey based on views from hoteliers across Europe said on Wednesday.
Japanese tourists stood out for being polite and tidy, securing 35 percent more votes than the Americans who came second.
Swiss tourists were commended for being quiet and 1)considerate, unlike the Britons who were judged to be the fifth worst tourists because of rude behavior, noise and a miserly attitude to tipping.
Based on responses from 15,000 European 2)hoteliers, the survey carried out on behalf of travel Web site Expedia showed that the worst tourist nation was France, followed by India, China and Russia.
2007/5/24 LONDON, Reuters
根据星期三公布的在欧洲酒店业内举行的全球游客评选中，日本人当选为“世界最佳游客”，其次是美国人和瑞士人。
日本游客因其讲礼貌和爱干净受到广泛好评，其票数比位居第二名的美国游客高出了35%
瑞士游客因为从不大声喧哗，且善于体谅他人而受到赞扬；而英国游客则因行为粗鲁、喧哗和吝啬小费成为素质最差的第五大游客群。
这项代表旅游网站Expedia所做的调查共收到了1万5千名旅馆经营者的回馈。调查显示，素质最差的游客为法国人，其次是印度人、中国人和俄罗斯人。
英国伦敦 路透社 2007年5月24日
英国著名旅游网站Expedia还指出了中国游客6大陋习，包括：
1.不修边幅，行为不检：夏天光着臂膀，穿T恤打领带，裤管高卷，跷起二郎腿，在酒店大堂蹲在地上，在自助餐厅吃饱后还拿走食物；在餐厅里大声敬酒，猜拳行令；拿走飞机厕所和酒店的物品。
2.不遵守公共秩序：在机场禁区办手续和进行安检时，践踏黄线，在飞机上争夺行李架空位。
3.不讲卫生：随地吐痰、随街小便、乱扔垃圾和随地吐口香糖。
4.不懂礼仪：在不准拍摄的地方拍摄，不听导游指示，不尊重当地风俗习惯，在禁烟区内吸烟。
5.一些中国游客不游览名胜，热衷于到赌场和红灯区。
6.不爱护环境和公共设施，在景点喜欢用中文“题词留念”。
以上是英国路透社的报道，下面我们再来看看一位加拿大人对各国游客的评论。虽然与Expedia的调查略有不同，个人意见也未必准确，但不妨作为参考。
I work in Vancouver, Canada, in an extremely well-known and heavily visited area. Here’s the 3)breakdown with the people that WE get everyday, from Best to Worst. (Keep in mind that these observations are GENERAL tendencies for different nationalities¡Stereotypes? You bet!)
Japanese-yep, the article is correct. The Japanese are well behaved, polite, usually quiet until they see something ¡®kawaii’, patient, travels in packs, happy, and friendly you have to pour hot coffee on them to make them just slightly annoyed.
Americans-generally happy go lucky, better tippers than most, usually in a chatty mood, particularly ones from the mid-west/southern states. Some are hesitant on revealing where they’re from, I guess most of them still think Canada hates’em. (we really don’t, even when we say we do)
British-”May I have a cup of tea, please?” They’re probably the most polite and well brought up group of people we get. “Please” and “thank you”s are sprinkled throughout the conversation. British kids are well behaved than others. Not terrible tippers. Very 4)frugal. They can be loud in a large group, but generally very quiet in pairs. Diplomatic when there’s a complaint.
Australians-similar as the British, thicker accent, slightly harder to understand. Nice people though, heavily 5)tanned, would not want to see them when they get older. More vocal than the British when there’s a complaint.
Swiss/Scandinavians-we don’t usually get too many visitors from here, but they’re generally friendly if you engage them. They’re usually very quiet and 6)discreet, easily 7)blend in and not to get noticed, nice tippers, well-educated, great common sense and well traveled. They’re taller and fit. Frugal.
Germans-Germans are a mixed bag. They can be difficult and 8)demanding when they get frustrated. Don’t like to chat that much, which is understandable with the language barrier and all. They’re one of the few Europeans that ask for discounts, bad tippers, frugal. Louder and more ¡°determined¡± sounding, direct and focused, 9)utilitarian, butch¡reminds me of a typical farmer.
Italians/Spanish-LOUD! They can’t stop talking, even worse in a group of more than three, have no problems expressing their feelings across the room, positively passionate, good mood, always in a hurry to get somewhere, don’t like to line up. Nicely dressed, the men still do the pastel-sweater over the shoulder thing, fashionable sunglasses for the ladies. Love to ask for discounts and they’re usually persuasive and charming. I think they all have 10)ADHD. Nice tippers. Heavy smokers.
Taiwanese-happy go lucky nice people, not very well dressed, odd fashion sense, easily excited like the Japanese, down to earth, cheap and calculating, everything is about price and quantity. They smell like 11)mothballs. They don’t tip at all, not well traveled. Can be quiet loud in groups, but very quiet as a couple.
French-don’t get too many French people, they can be 12)snobby and demanding, some area very well dressed. They’re sorta a mix between the Germans and Italians. They seem to be pissed off all the time.
East Indians-of course, the ENTIRE three-generation family travels together, bad tippers, cheap, generally very happy people, very loud in groups. East Indian children are poorly behaved, and the parents don’t see it, skewed sense of time.
Korean-they have money, but they’re cheap, carries lotsa cash around. LOUD! The older ladies love those Korean-only sun 13)visors, large 70’s style sunglasses; the guys are loud and 14)belligerent. They like to share food and drinks (buy one and split among five friends), and they’re the only nation that drink hot coffee through straws. They sound angry all the time, very demanding, very short tempered. Heavy smokers. Don’t take no for an answer. Don’t wanna get them angry or they’ll bite your head off.
Mainland Chinese-LOUD, unworldly, most have never traveled outside China. They 15)fart and 16)burp in public and they don’t make any attempts to hide it. The men are very poorly dressed, VERY heavy smokers, poor manners and common sense. Like the Taiwanese, everything is about price and quantity. They generally carry tons of cash with them. They travel in packs now and it’ll only be a matter of time before they’re let lose individually. The men still spit, although it has dramatically decreased in recent times.
Americans (bad ones)-okay, they were second, and also the last. Partly because they can complain about something very easily in English, so they do it. The biggest complaint we get is about currency; here in Canada, we give out change in Canadian dollars when they use US money, something they can’t understand and get belligerent when they see non-US currency coming back. Americans are the fattest and loves diet coke. Americans are also the most inconsistent in terms of manners, some are quite nice, others are rude like I’m their slave.
我在加拿大温哥华工作，那个地区世人皆知，总是游客如云。以下是对我们每天都接触到的人群的评论，排名从最佳到最差。（要记住这些观察说明的是不同地区的游客表现的一般趋¡¬势¡¬¡¬觉得我们有成见？没错！）
日本人——是的，上面的文章是正确。日本人都很有教养，有礼貌，通常都很文静，除非是看到了什么“卡哇伊（可爱）”的东西。他们总是很有耐心，跟团旅行，开心而友好¡¬¡¬你只有把热咖啡倒在他们身上才会让他们微微觉得不悦。
美国人——通常都是无忧无虑的，给小费的时候比大多数人都慷慨，一般乐于与人交谈，特别是从中西部或南部的州过来的游客。有些人不大愿意透露他们是从什么地方来的，我猜大部分是因为他们仍然认为加拿大讨厌他们。（其实我们一点都不讨厌他们，虽然我们声称自己确实如此）
英国人——“能请你帮我倒±¬茶吗？”他们也许是我们见过的最有礼貌，最有教养的人群了。言语间“请”和“谢谢”总是不绝于耳。英国的小孩子比其它国家的都有教养。他们给小费不太慷慨，非常节俭。如果是一大群人的话就会比较喧哗，但是如果是成双成对出游的话，则非常安静。遇到抱怨的时候说话非常有技巧。
澳大利亚人——和英国人很相似，不过口音比较重，说话有点难懂。不过人都很好，肤色晒得很深，真不想见到他们老了以后的样子。遇到抱怨的时候比英国人要大声。
瑞士人/斯堪的纳维亚人——我们不常遇到那里来的游客，不过如果你同他们交往的话，他们通常都很友好。他们大部分都非常安静和谦逊，很容易溶入人群而不被人注意，给小费时很大方，有教养，见多识广。他们个子很高，身材不错，生活俭朴。
德国人——德国人则像是一种大杂烩。他们中间有些人心情不好时会很难相处又苛刻，不大喜欢与人交谈，不过是可以理解的，大概是因为语言障°¬什么的。他们会要求打折，这在欧洲人中是比较少见的。他们给小费时很吝啬，生活节俭。喧哗而且声音坚决、直接、现实、有男人味¡¬¡¬让我想起了典型的农民。
意大利/西班牙人——喧闹！他们简直没办法停止说话，特别是如果超过了三个人，说话的内容从房间的另一头都能听得清清楚楚，热情洋溢，心情很好，总是急着要去某个地方似的，不喜欢排队。衣着靓丽，男士仍然穿着pastel-sweater over the shoulder thing，女士则带着时尚的太阳镜。喜欢要求打折，但是他们通常都很有说服力且迷人。我觉得他们都有多动症。给小费很大方，但是很爱抽烟。
台湾人——无忧无虑且人很好，不太会打扮，品味很古怪，像日本人一样容易兴奋，做人实际，小气又爱算计，什么东西都要盘算价格和数量。他们闻起来有樟脑球的味道。他们完全不给小费，旅游¾¬验不丰富。如果是一群人的话会比较喧闹，但是如果是夫妇两人的话，就非常安静。
法国人——没见过太多的法国人。他们中有的势利而苛刻，某些地区来的游客衣着靓丽。他们像是德国人和意大利人的混合体。他们似乎总是在生气。
东印度人——当然了，总是三代人同游，给小费很吝啬，很小气，但通常都很快乐，成群的话非常喧闹。东印度的孩子比较没教养，而他们的父母从来不去注意，时间观念很差。
韩国人——他们都很有钱，但是很小气，带着成堆的钞票。喧闹！老年妇女喜欢带那种只有朝鲜族人才带的太阳帽，以及很大的70年代的太阳镜；男的则吵闹又好斗。他们喜欢分享食物和饮料（买一份然后分给五个朋友吃），而且他们是唯一一个用吸管喝热咖啡的民族。他们总是显得很生气，非常苛刻，脾气非常坏，爱抽烟。从来不接受否定的回答。绝对不要惹毛他们，不然他们会把你的脑袋拧下来。
中国大陆人——喧闹，不谙世事，大多数人从来没去中国以外的地方旅游过。他们在大庭广众之下放屁和打嗝，却从来不试着遮掩。男的衣着品味很差，非常爱抽烟，没什么礼貌又没见识。就像台湾人一样，什么东西都要盘算其价格和数量。他们¾¬常带着成堆的钞票，现在都跟团旅行，不过很快就会独自出游了。男的仍然会随地吐痰，不过最近已¾¬大为好转了。
美国人（差的那些）——是的，他们既排第二名，又排到了最后一名。可能部分是由于他们能够用英语随意抱怨，所以他们总是抱怨个不停。我们遇到的最多的抱怨是关于纸币的。在加拿大，当他们用美元付款的时候，我们找的是加拿大元，有时候他们无法弄明白，当看到找回的不是美元时，就会引起争吵。美国人是最胖的，喜欢喝健怡可乐。美国人在礼貌问题上也是最矛盾的，有些人很好，也有些很粗鲁，就好像我是他们的奴隶似的。
编后语：
早在唐宋以前，中华文化就是优雅的代名词。曾几何时，中国人还以“泱泱大国”“礼仪之邦”的眼光自豪地注视着世界；时至今日，是否觉得有些汗颜呢？作为一个有着五千年文明史的古老民族，我们应该以什么样的行为作为标准呢？
由于文化和生活习惯的不同，国人有些行为确实无法符合西方的礼仪标准，要纠正决非一日之功。虽说“中国游客”也并不能代表所有的中国人，不能因为某些游客的不文明行为去批评一个民族的整体素质，但是每一个走出国门的人在不经意间都是一个“国家形象大使”，会直接影响到旁人对这个民族的判断与感情。此外，国人对媒体批评也不必太过敏感，动辄上升到民族荣辱观，国外媒体的批评其实是相当委婉的，他们对自己同胞在海外的“现丑”行为的批评更加苛刻和不留情面，我们惟有以此为鉴才能提高民族素质。
总体说来，社会公共礼仪的缺失是游客素质低下一个直接的原因，我们从小到大数不完的课程中惟独少了礼仪课，但并不是根本原因。职业化的礼仪并不难学，但掌握其本质——对他人的体贴和尊重——绝非一日之功。礼仪的盛行需要文化的支撑，之所以近年来出现了“孔子热”、“国学热”，想必是因为人们都在渴求心灵与文化的回归。
曾子曰：“吾日三省吾身。”希望每一个有机会走出国门的中国人都能以文明而有教养的形象和气质出现在外国人面前，尊重他人的风俗和习惯中，做好中国的“国家形象大使”。
The best tourists in the world are the Japanese, followed by Americans and the Swiss, a survey based on views from hoteliers across Europe said on Wednesday.
Japanese tourists stood out for being polite and tidy, securing 35 percent more votes than the Americans who came second.
Swiss tourists were commended for being quiet and 1)considerate, unlike the Britons who were judged to be the fifth worst tourists because of rude behavior, noise and a miserly attitude to tipping.
Based on responses from 15,000 European 2)hoteliers, the survey carried out on behalf of travel Web site Expedia showed that the worst tourist nation was France, followed by India, China and Russia.
2007/5/24 LONDON, Reuters
根据星期三公布的在欧洲酒店业内举行的全球游客评选中，日本人当选为“世界最佳游客”，其次是美国人和瑞士人。
日本游客因其讲礼貌和爱干净受到广泛好评，其票数比位居第二名的美国游客高出了35%
瑞士游客因为从不大声喧哗，且善于体谅他人而受到赞扬；而英国游客则因行为粗鲁、喧哗和吝啬小费成为素质最差的第五大游客群。
这项代表旅游网站Expedia所做的调查共收到了1万5千名旅馆经营者的回馈。调查显示，素质最差的游客为法国人，其次是印度人、中国人和俄罗斯人。
英国伦敦 路透社 2007年5月24日
英国著名旅游网站Expedia还指出了中国游客6大陋习，包括：
1.不修边幅，行为不检：夏天光着臂膀，穿T恤打领带，裤管高卷，跷起二郎腿，在酒店大堂蹲在地上，在自助餐厅吃饱后还拿走食物；在餐厅里大声敬酒，猜拳行令；拿走飞机厕所和酒店的物品。
2.不遵守公共秩序：在机场禁区办手续和进行安检时，践踏黄线，在飞机上争夺行李架空位。
3.不讲卫生：随地吐痰、随街小便、乱扔垃圾和随地吐口香糖。
4.不懂礼仪：在不准拍摄的地方拍摄，不听导游指示，不尊重当地风俗习惯，在禁烟区内吸烟。
5.一些中国游客不游览名胜，热衷于到赌场和红灯区。
6.不爱护环境和公共设施，在景点喜欢用中文“题词留念”。
以上是英国路透社的报道，下面我们再来看看一位加拿大人对各国游客的评论。虽然与Expedia的调查略有不同，个人意见也未必准确，但不妨作为参考。
I work in Vancouver, Canada, in an extremely well-known and heavily visited area. Here’s the 3)breakdown with the people that WE get everyday, from Best to Worst. (Keep in mind that these observations are GENERAL tendencies for different nationalities¡Stereotypes? You bet!)
Japanese-yep, the article is correct. The Japanese are well behaved, polite, usually quiet until they see something ¡®kawaii’, patient, travels in packs, happy, and friendly you have to pour hot coffee on them to make them just slightly annoyed.
Americans-generally happy go lucky, better tippers than most, usually in a chatty mood, particularly ones from the mid-west/southern states. Some are hesitant on revealing where they’re from, I guess most of them still think Canada hates’em. (we really don’t, even when we say we do)
British-”May I have a cup of tea, please?” They’re probably the most polite and well brought up group of people we get. “Please” and “thank you”s are sprinkled throughout the conversation. British kids are well behaved than others. Not terrible tippers. Very 4)frugal. They can be loud in a large group, but generally very quiet in pairs. Diplomatic when there’s a complaint.
Australians-similar as the British, thicker accent, slightly harder to understand. Nice people though, heavily 5)tanned, would not want to see them when they get older. More vocal than the British when there’s a complaint.
Swiss/Scandinavians-we don’t usually get too many visitors from here, but they’re generally friendly if you engage them. They’re usually very quiet and 6)discreet, easily 7)blend in and not to get noticed, nice tippers, well-educated, great common sense and well traveled. They’re taller and fit. Frugal.
Germans-Germans are a mixed bag. They can be difficult and 8)demanding when they get frustrated. Don’t like to chat that much, which is understandable with the language barrier and all. They’re one of the few Europeans that ask for discounts, bad tippers, frugal. Louder and more ¡°determined¡± sounding, direct and focused, 9)utilitarian, butch¡reminds me of a typical farmer.
Italians/Spanish-LOUD! They can’t stop talking, even worse in a group of more than three, have no problems expressing their feelings across the room, positively passionate, good mood, always in a hurry to get somewhere, don’t like to line up. Nicely dressed, the men still do the pastel-sweater over the shoulder thing, fashionable sunglasses for the ladies. Love to ask for discounts and they’re usually persuasive and charming. I think they all have 10)ADHD. Nice tippers. Heavy smokers.
Taiwanese-happy go lucky nice people, not very well dressed, odd fashion sense, easily excited like the Japanese, down to earth, cheap and calculating, everything is about price and quantity. They smell like 11)mothballs. They don’t tip at all, not well traveled. Can be quiet loud in groups, but very quiet as a couple.
French-don’t get too many French people, they can be 12)snobby and demanding, some area very well dressed. They’re sorta a mix between the Germans and Italians. They seem to be pissed off all the time.
East Indians-of course, the ENTIRE three-generation family travels together, bad tippers, cheap, generally very happy people, very loud in groups. East Indian children are poorly behaved, and the parents don’t see it, skewed sense of time.
Korean-they have money, but they’re cheap, carries lotsa cash around. LOUD! The older ladies love those Korean-only sun 13)visors, large 70’s style sunglasses; the guys are loud and 14)belligerent. They like to share food and drinks (buy one and split among five friends), and they’re the only nation that drink hot coffee through straws. They sound angry all the time, very demanding, very short tempered. Heavy smokers. Don’t take no for an answer. Don’t wanna get them angry or they’ll bite your head off.
Mainland Chinese-LOUD, unworldly, most have never traveled outside China. They 15)fart and 16)burp in public and they don’t make any attempts to hide it. The men are very poorly dressed, VERY heavy smokers, poor manners and common sense. Like the Taiwanese, everything is about price and quantity. They generally carry tons of cash with them. They travel in packs now and it’ll only be a matter of time before they’re let lose individually. The men still spit, although it has dramatically decreased in recent times.
Americans (bad ones)-okay, they were second, and also the last. Partly because they can complain about something very easily in English, so they do it. The biggest complaint we get is about currency; here in Canada, we give out change in Canadian dollars when they use US money, something they can’t understand and get belligerent when they see non-US currency coming back. Americans are the fattest and loves diet coke. Americans are also the most inconsistent in terms of manners, some are quite nice, others are rude like I’m their slave.
我在加拿大温哥华工作，那个地区世人皆知，总是游客如云。以下是对我们每天都接触到的人群的评论，排名从最佳到最差。（要记住这些观察说明的是不同地区的游客表现的一般趋¡¬势¡¬¡¬觉得我们有成见？没错！）
日本人——是的，上面的文章是正确。日本人都很有教养，有礼貌，通常都很文静，除非是看到了什么“卡哇伊（可爱）”的东西。他们总是很有耐心，跟团旅行，开心而友好¡¬¡¬你只有把热咖啡倒在他们身上才会让他们微微觉得不悦。
美国人——通常都是无忧无虑的，给小费的时候比大多数人都慷慨，一般乐于与人交谈，特别是从中西部或南部的州过来的游客。有些人不大愿意透露他们是从什么地方来的，我猜大部分是因为他们仍然认为加拿大讨厌他们。（其实我们一点都不讨厌他们，虽然我们声称自己确实如此）
英国人——“能请你帮我倒±¬茶吗？”他们也许是我们见过的最有礼貌，最有教养的人群了。言语间“请”和“谢谢”总是不绝于耳。英国的小孩子比其它国家的都有教养。他们给小费不太慷慨，非常节俭。如果是一大群人的话就会比较喧哗，但是如果是成双成对出游的话，则非常安静。遇到抱怨的时候说话非常有技巧。
澳大利亚人——和英国人很相似，不过口音比较重，说话有点难懂。不过人都很好，肤色晒得很深，真不想见到他们老了以后的样子。遇到抱怨的时候比英国人要大声。
瑞士人/斯堪的纳维亚人——我们不常遇到那里来的游客，不过如果你同他们交往的话，他们通常都很友好。他们大部分都非常安静和谦逊，很容易溶入人群而不被人注意，给小费时很大方，有教养，见多识广。他们个子很高，身材不错，生活俭朴。
德国人——德国人则像是一种大杂烩。他们中间有些人心情不好时会很难相处又苛刻，不大喜欢与人交谈，不过是可以理解的，大概是因为语言障°¬什么的。他们会要求打折，这在欧洲人中是比较少见的。他们给小费时很吝啬，生活节俭。喧哗而且声音坚决、直接、现实、有男人味¡¬¡¬让我想起了典型的农民。
意大利/西班牙人——喧闹！他们简直没办法停止说话，特别是如果超过了三个人，说话的内容从房间的另一头都能听得清清楚楚，热情洋溢，心情很好，总是急着要去某个地方似的，不喜欢排队。衣着靓丽，男士仍然穿着pastel-sweater over the shoulder thing，女士则带着时尚的太阳镜。喜欢要求打折，但是他们通常都很有说服力且迷人。我觉得他们都有多动症。给小费很大方，但是很爱抽烟。
台湾人——无忧无虑且人很好，不太会打扮，品味很古怪，像日本人一样容易兴奋，做人实际，小气又爱算计，什么东西都要盘算价格和数量。他们闻起来有樟脑球的味道。他们完全不给小费，旅游¾¬验不丰富。如果是一群人的话会比较喧闹，但是如果是夫妇两人的话，就非常安静。
法国人——没见过太多的法国人。他们中有的势利而苛刻，某些地区来的游客衣着靓丽。他们像是德国人和意大利人的混合体。他们似乎总是在生气。
东印度人——当然了，总是三代人同游，给小费很吝啬，很小气，但通常都很快乐，成群的话非常喧闹。东印度的孩子比较没教养，而他们的父母从来不去注意，时间观念很差。
韩国人——他们都很有钱，但是很小气，带着成堆的钞票。喧闹！老年妇女喜欢带那种只有朝鲜族人才带的太阳帽，以及很大的70年代的太阳镜；男的则吵闹又好斗。他们喜欢分享食物和饮料（买一份然后分给五个朋友吃），而且他们是唯一一个用吸管喝热咖啡的民族。他们总是显得很生气，非常苛刻，脾气非常坏，爱抽烟。从来不接受否定的回答。绝对不要惹毛他们，不然他们会把你的脑袋拧下来。
中国大陆人——喧闹，不谙世事，大多数人从来没去中国以外的地方旅游过。他们在大庭广众之下放屁和打嗝，却从来不试着遮掩。男的衣着品味很差，非常爱抽烟，没什么礼貌又没见识。就像台湾人一样，什么东西都要盘算其价格和数量。他们¾¬常带着成堆的钞票，现在都跟团旅行，不过很快就会独自出游了。男的仍然会随地吐痰，不过最近已¾¬大为好转了。
美国人（差的那些）——是的，他们既排第二名，又排到了最后一名。可能部分是由于他们能够用英语随意抱怨，所以他们总是抱怨个不停。我们遇到的最多的抱怨是关于纸币的。在加拿大，当他们用美元付款的时候，我们找的是加拿大元，有时候他们无法弄明白，当看到找回的不是美元时，就会引起争吵。美国人是最胖的，喜欢喝健怡可乐。美国人在礼貌问题上也是最矛盾的，有些人很好，也有些很粗鲁，就好像我是他们的奴隶似的。
编后语：
早在唐宋以前，中华文化就是优雅的代名词。曾几何时，中国人还以“泱泱大国”“礼仪之邦”的眼光自豪地注视着世界；时至今日，是否觉得有些汗颜呢？作为一个有着五千年文明史的古老民族，我们应该以什么样的行为作为标准呢？
由于文化和生活习惯的不同，国人有些行为确实无法符合西方的礼仪标准，要纠正决非一日之功。虽说“中国游客”也并不能代表所有的中国人，不能因为某些游客的不文明行为去批评一个民族的整体素质，但是每一个走出国门的人在不经意间都是一个“国家形象大使”，会直接影响到旁人对这个民族的判断与感情。此外，国人对媒体批评也不必太过敏感，动辄上升到民族荣辱观，国外媒体的批评其实是相当委婉的，他们对自己同胞在海外的“现丑”行为的批评更加苛刻和不留情面，我们惟有以此为鉴才能提高民族素质。
总体说来，社会公共礼仪的缺失是游客素质低下一个直接的原因，我们从小到大数不完的课程中惟独少了礼仪课，但并不是根本原因。职业化的礼仪并不难学，但掌握其本质——对他人的体贴和尊重——绝非一日之功。礼仪的盛行需要文化的支撑，之所以近年来出现了“孔子热”、“国学热”，想必是因为人们都在渴求心灵与文化的回归。
曾子曰：“吾日三省吾身。”希望每一个有机会走出国门的中国人都能以文明而有教养的形象和气质出现在外国人面前，尊重他人的风俗和习惯中，做好中国的“国家形象大使”。