我国对消费者权利合同法保护尚不完善,需要特殊的制度安排使消费者与经营者在博弈中抗衡。消费者合同制度在格式合同的控制与合同责任方面对消费者权益提供了全方位的保护。 China’s protection of consumer rights contract law is not perfect, and special institutional arrangements are needed to make consumers and managers contend in the game. The consumer contract system provides a full range of protection for consumers’ rights and interests in the control and contractual responsibility of the format contract.