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电子商务的概念和发展环境也在不断地充实和完善,正在加速从以产品为中心的工业化思路和以服务为中心的服务业思路,向以用户为中心的信息化思路发展。各行各业都应当以信息化的思路和信息技术的应用来带动自身的发展。为全社会提供分门别类的高质量的信息服务的服务商正在大量涌现,信息服务业正在形成大产业,从而促进各行各业的发展。因此,开展电子商务,一定要以服务为中心,以用户为中心,为用户提供满意的服务,才能有效地促进信息产业的发展。
The concept and development environment of e-commerce is also continuously enriched and improved. It is accelerating its development from the product-centered industrialization idea and service-centered service thinking to the user-centered information concept. All walks of life should drive their own development with the idea of informationization and the application of information technology. There are a large number of service providers providing high-quality classified information service for the whole society, and the information service industry is forming a big industry so as to promote the development of all walks of life. Therefore, to carry out e-commerce, we must take service as the center, user as the center, to provide users with satisfactory services, can effectively promote the development of the information industry.