转型是近年来电信企业的热门关键词。无论是扁平化、集约化的转变,还是资本化、品牌化的运作,都试图探寻新价值增长点,探索走出同质化竞争红海的新航道。中国电信江苏公司南通分公司(简称南通电信)也不例外,为了更好地选择转型路径,在发展方式摸索过程中不断与效益对话。关乎天文,以察时变;关乎人文,已化成天下。去年,南通电信化软实力成硬效益,收入份额、用户份额稳步提升,客户综合满意度同步提高。 Transformation is a hot topic for telecom companies in recent years. Whether it is a flat and intensive shift or a capitalization and branding operation, all try to find new value growth points and explore new routes out of the homogeneous competition of the Red Sea. China Telecom Jiangsu Nantong Branch (Nantong Telecom for short) is no exception, in order to better choose the path of transformation, continuous exploration of benefits and development in the process of dialogue. About astronomy, in order to observe the change of time; about humanities, has been turned into the world. Last year, Nantong Telecom’s soft power into a hard benefit, revenue share, the user share steadily improved, customer satisfaction increased simultaneously.