企业全面质量管理是一种以质量管理为核心的管理理念和方法,它以全员参与为基础,旨在通过对产品、产品实现过程、员工意识、企业文化的改善,不断满足顾客需求,确保企业的竞争优势和长期发展。通过对企业全面质量管理的内涵、产生和发展进行了分析,并将全面质量管理理论用于企业的环境成本的控制,促使企业的经营主动走可持续发展的模式、从而全面提升企业的竞争力。 Enterprise total quality management is a quality management as the core management concepts and methods, which is based on full participation, aimed at the product, product realization process, employee awareness, corporate culture improvement, and constantly meet customer needs and ensure The competitive advantage and long-term development of enterprises. By analyzing the connotation, production and development of TQM, TQM is applied to the control of the environmental costs of enterprises, and the management of the enterprises is taken as the mode of sustainable development so as to enhance the competitiveness of the enterprises .