论文部分内容阅读
2015年,国网湘西供电公司认真贯彻落实国网公司、湖南省电力公司供电服务工作各项要求,始终秉承“你用电、我用心”“服务无小事,件件是大事”的工作理念,全年供电服务形势平稳,未发生被国网公司通报的典型案例,未发生被政府部门通报的负面服务事件,全省地市单位投诉量最少,供电服务指标考评名列前茅。1落实服务责任机制优质服务是电网企业的生命线,是公司承担社会责任的具体体现。湘西供电公司一是始终把强化服务责任
In 2015, the State Grid Xiangxi Power Supply Company conscientiously implemented the requirements of the State Grid Corporation of China and the Hunan Provincial Power Company for the supply of power services and always adhering to the principle of “You electricity, I ” The work of the concept of power supply services throughout the year stable situation, did not happen to be notified by the State Grid Corporation of typical cases, did not happen to be notified by the government departments of negative service events, the province’s municipal units the least amount of complaints, power supply service evaluation index among the best. 1 implementation of service responsibility mechanism Quality service is the lifeline of power grid companies, is the company to assume a concrete manifestation of social responsibility. Xiangxi power company is always to strengthen the service responsibility