在电话谈话进行的过程中,除了仔细聆听客户的需求及回应外,尚有一些电话约访时应该注意的事项。注意一:注意电话的礼貌礼貌本来就是必备条件,如果是打给陌生客户,那么就更需要格外注意电话礼貌,因为每一通电话从接通到挂断,对方可能会不记得你是谁,却会记得这家公司的名字,为了 During the telephone conversation, besides listening carefully to the needs and responses of our customers, there are some issues that we should pay attention to during the telephone interviews. Note one: pay attention to the politeness of the phone has always been a prerequisite, if it is to call a stranger, then even more need to pay special attention to the politeness of the phone, because each call from connected to hang up, the other party may not remember who you are, Will remember the name of this company, in order to