在去年民航总局空管局召开的空管运行工作会议上,局领导针对某空管中心少数管制员由于素质不高、服务意识不强、执行制度不严与飞行人员发生争执而导致航班延误的事件,提出了严肃的批评,并强调要在全行业举一反三引以为戒。细析“事件”发生的原因固然是多方面的,但不可忽略的 At last year’s ATC ATC meeting held by the Air Traffic Control Administration of the People’s Republic of China, leaders of the bureau directed a few controllers of a certain ATCC to delay flight due to their low quality, weak sense of service, and strict enforcement of flight control system. Incident, raised serious criticism, and stressed the need to give top priority in the entire industry. Analysis of the “incident” is of course the reasons for the many, but can not be ignored