影响员工忠诚的因素有社会因素、员工自身、企业组织,前两类因素对员工忠诚的影响是直接的,而企业组织对员工忠诚的影响往往通过员工的工作满意感以及组织公平感等心理感受类中介变量产生作用。因此,以信任为基石,以人为中心的网络忠诚管理模型是培育、发展员工忠诚的企业有效的内部管理机制。 Factors affecting employee loyalty Social factors, the staff themselves, business organizations, the first two types of factors on the impact of employee loyalty is direct, and the impact of business organizations on employee loyalty through employee job satisfaction and organizational sense of justice and other psychological feelings Class intermediary variables have a role. Therefore, the trust-based, people-centered network loyalty management model is an effective internal management mechanism for nurturing and developing employee loyalty.