据国家权威统计数据显示,2013年国内酒店业在营收、出租率、平均房价、餐饮销售额等指数同比均出现明显下滑;同时,“四降一升”的难题也在严重困扰着当前酒店业的发展,即人力成本、物业成本、原辅料成本和能源费用上升,而行业的利润空间则在下降,其中又尤以人力成本的上升最为明显和迅速。 According to the state’s authoritative statistics, the domestic hotel industry saw a significant year-on-year decline in their revenue, occupancy rates, average room rates and restaurant sales in 2013; meanwhile, the difficulties of “dropping four surges and one rising” were seriously troubling The current development of the hotel industry, that is, labor costs, property costs, raw materials costs and energy costs rise, while the industry’s profit margins are declining, of which, in particular, the most obvious and rapid increase in labor costs.