我们科从一九七九年五月开始推行全面质量管理以来,每三个月搞一个PDCA循环,到一九八○年底已搞六个工作循环(参看图1,这里仅画出了第五个PDCA循环)。这六个工作循环,可分为两个阶段:第一至第三个循环为第一阶段,主要抓了普及教育,加强业务监督检查,开展“标准活”、 Since the introduction of total quality management in our department in May 1979, we have been carrying out a PDCA cycle every three months and by the end of 1980 we have engaged in six working cycles (see Figure 1, where only the fifth PDCA cycle). These six work cycles can be divided into two phases: the first to the third cycle are the first phase, mainly focusing on popularizing education, strengthening business supervision and inspection, carrying out “standard living”