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Emergencies happen when we least expect them， and they require fast thinking and action. But different emergencies call for different approaches. Here are some things to know so you’ll be prepared.
When to call 911
A 911 emergency is a situation in which someone needs immediate help because he or she is injured or in immediate danger.
Call 911 if：
There’s a fire； someone is unconscious （失去知觉的） after an accident， drinking too much， or an overdose of pills or drugs； someone has trouble breathing； someone is choking （噎住）； you see a crime being committed， like a break-in， mugging （抢劫）， etc.
What to say
When you call 911， the emergency operator （接线员） will probably ask what， where， and who questions such as：
“What is the emergency？” or “What happened？”
“Where are you？” or “Where do you live？”
“Who needs help？” or “Who is with you？”
You may feel frightened， but try to stay in control. The operator needs the answers to these questions to decide what type of emergency workers should be sent and where to send them.
Give the operator all the information you can about what the emergency is and how it happened. If someone is unconscious or has stopped breathing， the 911 operator may give you instructions for immediate help that you can provide.
Other things to know about 911
You need to stay calm and speak slowly and clearly so that the 911 operator can understand you. But you also need to stay on the phone and not hang up until the operator says it’s OK. That way， you can be sure that the operator has all the information needed to get help to you fast. TV and the movies make it seem like operators can trace where a call is coming from， but that’s not always the case.
If you’re ever in doubt and no one is around to ask， it’s better to call 911 and let the operator decide if it’s a real emergency than to take the chance that someone who needs help doesn’t get it quickly.
When someone’s been hurt
Don’t try to move a person who is unconscious after having an accident. Call 911 or get help. If the person is not breathing， have someone else get help while you take care of the injured person.
If the person is bleeding， put pressure on the wound with a cloth or piece of clothing to slow the blood flow. Don’t try to clean the wound， though， as it may do more damage. Wait with the person until help arrives.
Don’t rush to help someone if you have to put yourself in danger — like if the victim （受害者） is in the middle of a road， for example. Make sure it’s safe before you try to get to the person and help.
Even if someone who’s been injured is conscious， he or she may still be at risk of internal injury（内伤）. In some emergencies， people seem fine at first but end up having problems later on. So it’s a good idea to call 911 or take the person to the emergency department to get checked out.
（Have you ever made a 911 emergency call？）
贺采薇 改编
When to call 911
A 911 emergency is a situation in which someone needs immediate help because he or she is injured or in immediate danger.
Call 911 if：
There’s a fire； someone is unconscious （失去知觉的） after an accident， drinking too much， or an overdose of pills or drugs； someone has trouble breathing； someone is choking （噎住）； you see a crime being committed， like a break-in， mugging （抢劫）， etc.
What to say
When you call 911， the emergency operator （接线员） will probably ask what， where， and who questions such as：
“What is the emergency？” or “What happened？”
“Where are you？” or “Where do you live？”
“Who needs help？” or “Who is with you？”
You may feel frightened， but try to stay in control. The operator needs the answers to these questions to decide what type of emergency workers should be sent and where to send them.
Give the operator all the information you can about what the emergency is and how it happened. If someone is unconscious or has stopped breathing， the 911 operator may give you instructions for immediate help that you can provide.
Other things to know about 911
You need to stay calm and speak slowly and clearly so that the 911 operator can understand you. But you also need to stay on the phone and not hang up until the operator says it’s OK. That way， you can be sure that the operator has all the information needed to get help to you fast. TV and the movies make it seem like operators can trace where a call is coming from， but that’s not always the case.
If you’re ever in doubt and no one is around to ask， it’s better to call 911 and let the operator decide if it’s a real emergency than to take the chance that someone who needs help doesn’t get it quickly.
When someone’s been hurt
Don’t try to move a person who is unconscious after having an accident. Call 911 or get help. If the person is not breathing， have someone else get help while you take care of the injured person.
If the person is bleeding， put pressure on the wound with a cloth or piece of clothing to slow the blood flow. Don’t try to clean the wound， though， as it may do more damage. Wait with the person until help arrives.
Don’t rush to help someone if you have to put yourself in danger — like if the victim （受害者） is in the middle of a road， for example. Make sure it’s safe before you try to get to the person and help.
Even if someone who’s been injured is conscious， he or she may still be at risk of internal injury（内伤）. In some emergencies， people seem fine at first but end up having problems later on. So it’s a good idea to call 911 or take the person to the emergency department to get checked out.
（Have you ever made a 911 emergency call？）
贺采薇 改编