公证质量管理涉及范围广、内容多,时间性强,一件错证形成于瞬间或者仅仅是一字之差,造成的后果却无法估量。然而,现在的公证处又多处于人员少、工作量大的“二难”之中,使得投入质量管理的人力、精力有限。鉴于此,公证处及公证员如何在全面质量管理基础上,抓住重点、科学用力,以达到事半功倍、纲举目张的效果就十分的重要。 Notarized quality management involves a wide range of content, timeliness, a wrong card formed in an instant or just a word of difference, the consequences are incalculable. However, the notary public nowadays is often in a “dilemma” where there are fewer personnel and heavier workloads, resulting in limited manpower and energy input into quality management. In view of this, how the notarial offices and notary public should grasp the key points and scientifically exert force on the basis of total quality management in order to achieve more with less effort and the effect of exhorting the slogans is very important.