随着新纪元的开始,航空企业外部环境正在发生巨大变化,面临着前所未有的挑战。全球经济一体化趋势的加速形成,我国加入WTO的日益临近,迫使企业思考着如何应对国内外航空企业竞争的问题。而知识经济时代的到来,使知识和技术成为企业发展的核心因素,掌握知识的 With the beginning of a new era, the external environment of the aviation industry is undergoing tremendous changes, facing unprecedented challenges. The acceleration of global economic integration has taken shape. With China's accession to the WTO approaching, it has forced enterprises to reflect on how to deal with the competition among domestic and foreign aviation enterprises. The advent of the era of knowledge economy, knowledge and technology to become the core factor in business development, knowledge of the