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1医德医风建设是和谐医患关系的主体当前,部分医患关系不和谐的原因之一,是医护人员医德医风不能令患者完全满意。解决的方法是抓住主要矛盾。一是破除“只重医疗技能、不重服务态度”的观念,大力提倡亲情服务、微笑服务、交流服务等,使患者因病痛产生的烦躁情绪在亲情和温馨服务中得到化解。二是破除“患者始终处于从属地位”
1 Medical ethics is the mainstay of the harmonious relationship between doctors and patients Currently, one of the reasons for the discord between doctors and patients is that medical ethics can not be completely satisfied. The solution is to seize the main contradiction. The first is to get rid of the concept of “focusing only on medical skills and not focusing on service attitude” and vigorously promote family service, smile service and exchange of services so that the patient’s irritability caused by the illness is resolved in the affection and warm service. The second is to get rid of “patients always in a subordinate position”