世界公认:“日本之所以能够后来发展成为超级经济强国是同它的优质产品密不可分的。”无论从广度还是深度来看,上世纪日本的质量管理活动都是一个典范。事实上在上世纪50年代初以及之前的日本,产品质量很糟糕,如他们出口的玩具玩过不了多久就出现质量问题;出口的灯具寿命短得让人无法接受。为了改变这一现状,日本企业界的有识之士着手年复一年、 The world recognizes: “The reason why Japan was able to develop into a super-economic power later was inseparable from its high-quality products.” Japan’s quality management activities have been a model both in breadth and depth in the past century. In fact, in the early 1950s and before Japan, the quality of products was so poor that quality problems such as the toys they exported had not been played for a long time; the export of lamps and lanterns had a very short life expectancy. In order to change this status quo, the Japanese business community started a year of insight,