一、引言航空管制工作是空管系统最重要、最富有挑战性和风险性的工作,来不得半点马虎,否则后果不堪设想。本文着重从管理心理学的角度结合对西南地区近10年管制失误的总结,探讨疲劳和环境对管制工作的影响,发现了一些引人注目的事实。对如何发挥每个管制人员的积极性和工作能力,有效避免因疲劳造成的管制失误,有一定的现实意义。同时简述如何根据管制人 I. INTRODUCTION Aviation control work is the most important and challenging and risk-free work of the ATC system. No sloppy slightest slogan should be given to it. Otherwise, the consequences would be disastrous. This article focuses on the management psychology from the perspective of the past 10 years in Southwest China to summarize the control errors to explore the impact of fatigue and the environment on the control work and found some striking facts. It is of practical significance to how to exert the enthusiasm and ability to work for each controller and to effectively prevent the control errors caused by fatigue. At the same time outline how to according to the regulator