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应对危机的大众心理状况直接影响着危机状态下的社会行为。目前,这种社会心理并不尽如人意,表现为危机意识淡漠、警觉性下降,应对能力薄弱,灾难导致的哀伤沉重持久而泛化。造成这种状况的原因有社会转型带来的社会价值变化的影响,更有媒体在现代社会危机应对心理塑造上的偏差。改善之道在于增强大众媒体对危机应对的关注力度,改进大众媒体的报道方式,提高其科学报道的水平,并发挥大众媒体的优势,加强公众的虚拟危机应对训练。
The general psychology of coping with the crisis directly affects the social behavior in a crisis situation. At present, this kind of social psychology is not satisfactory, showing a sense of indifference in crisis, a decrease in alertness, a weak coping ability, and a heavy and persistent sadness caused by disasters. The reasons for this situation are the impact of changes in social values brought about by social transformation and the deviations of the media in the psychological shaping of the crisis in modern society. The way to improve lies in strengthening mass media attention on crisis response, improving media coverage in the mass media, raising the level of their scientific coverage, giving play to the advantages of the mass media and strengthening public response to the virtual crisis.