[前言]随着中国民航业的迅猛发展,国外优秀航空公司的不断涌入和航权的进一步开放,各航空公司间的竞争日益激烈。如何为旅客提供更优质的空中和地面服务,创造更完美的飞行体验,已经成为各航空公司之间的一种竞争手段。在不断发展旅客服务项目,完善服务程序的同时,进一步提升飞机的硬件水平尤其是客舱设备的硬件水平是提高航空公司竞争力的重要手段。自从1995年,英国航空公司首次在飞机上引入空中睡床概念后,豪华头等舱/公务舱座椅等设备已经逐渐被世界上各个主流航空公司所接受,并通过新购飞机和现役飞机改造来实现客舱设备的更新。由于新购飞机一般受国际环境和航空公司的发展战略影响,进展较慢,因此对现役飞机的改装就成为航空公司迅速提升客舱硬件水平的主要方式。在中国民航,中国国际航空股份有限公司已率先投入巨资对现役的B747和A340远程宽体客机进行客舱改造,目前已完成了两架B747的改装,其余飞机的改装工作将在两年内全部完成。本文对国航在进行客舱改造上的经验进行系统总结。 [Preface] With the rapid development of China’s civil aviation industry, the continuous influx of outstanding foreign airlines and the further liberalization of air traffic rights, competition among airlines is becoming increasingly fierce. How to provide travelers with better air and ground services and create a more perfect flight experience has become a competitive measure between airlines. In the continuous development of passenger service projects, improve service procedures at the same time, to further enhance the aircraft’s hardware level, especially the hardware level of cabin equipment is an important means to improve the competitiveness of airlines. Since British Airways first introduced the concept of air bed to aircraft in 1995, luxury first class / business class seats and other equipment have been gradually accepted by the world’s major airlines and rebuilt through new aircraft and active aircraft Cabin equipment to achieve the update. Due to the slow development of newly purchased aircraft, which is generally affected by the development strategy of international environment and airlines, the modification of active aircraft has become the main way for airlines to rapidly upgrade their cabin hardware. At China Civil Aviation, Air China Limited has taken the lead in investing heavily in the cabin modification of the active B747 and A340 long-range wide-body passenger aircraft. Two B747 modifications have been completed and the rest of the aircraft modifications will be completed within two years . This article systematically summarizes Air China’s experiences in cabin reconstruction.