有了三匹马,品质管理的马车就有了动力,剩下的问题就是如何做一个品质超群的三驾马车。管理,除了战略,还有战术,战略是做对的事情,战术是把对的事情做好。品质也是把对的事情做好,所以,品质管理可以理解为管理的战术层面。虽然是战术层面,可是仍然相当重要,这就像好的政策也要有好的执行作保证,品质管理就是保证管理的策略能否最终产生效益,不可小视。 With three horses, a quality-managed carriage has the motivation, and the remaining issue is how to make a superior troika. Management, in addition to strategy, as well as tactics, strategy is to do the right thing, tactics is to right things well. Quality is also the right thing to do, therefore, quality management can be understood as the tactical management level. Although it is tactical, it is still quite important. It is just like a good policy but also has a good implementation as a guarantee. Quality management is to ensure that the management strategy can ultimately produce benefits and should not be underestimated.