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格式条款是建立在社会分工和交易活动发展到一定水平的基础上,伴随着精细专业化和规模集团化经济形式的出现而大量产生的,是合同双方共同追求节约交易成本的结果,尤其是在消费合同中,格式条款更是得到广泛使用。结合工商行政执法实践,文章一方面梳理了利用格式条款侵害消费者合法权益行为的八种表现形式,另一方面指出利用格式条款侵害消费者合法权益行为的工商行政执法难点及相关立法建议。
The format clause is based on the fact that the social division of labor and trading activities have developed to a certain level. With the advent of fine specialization and mass grouping of economic forms, it is the result of the common pursuit by both parties to save transaction costs, especially in Consumption contracts, the format of the terms is even more widely used. Combined with the practice of law enforcement in industrial and commercial administration, the article combs eight manifestations of the use of format clauses to infringe consumers’ legitimate rights and interests and on the other hand, points out the difficulties of law enforcement and the relevant legislative proposals of industrial and commercial administration that use format clauses to infringe upon the legitimate rights and interests of consumers.