经常听取职工的意见，是党和职工群众对工会的基本要求，是由工会的性质和特点决定的，是工会履行维权职责的重要前提。唯有经常听取职工的意见，才能时刻把职工装在心里，把职工的话听进耳里，把职工的事办到家里；工会干部才能成为职工无话不说、值得信任的知心朋友；工会组 Regularly listening to the opinions of the staff and workers is the basic requirement of the party and the workers and staff on the trade union and is determined by the nature and characteristics of the trade union and is an important prerequisite for the trade unions to perform their duties of safeguarding their rights. Only by constantly listening to the opinions of the staff and workers can we keep the staff in mind at all times, listen to the ear from the staff members and handle the affairs of the staff members at home. The staff cadres of a trade union can become trusted friends without any saying, trustworthy workers and trade unions