论文部分内容阅读
公司战略的调整会涉及到公司结构和运作方式的调整,对每个执行部分要加强指导。某连锁销售集团下属多个小零售店。在零售店中,他们只销售两种产品(A产品和B产品),并为客户提供两种产品的售后服务。在每个零售店中,配备有技术人员、接待人员、销售代表和店长。技术人员主要负责产品到客户的安装,产品的售后服务,处理客户关于产品技术问题的投诉等。在几百
The adjustment of the company’s strategy will involve the adjustment of the structure and operation of the company and should be strengthened for each implementation part. A chain of sales under the group a number of small retail stores. In retail stores, they sell only two products (A and B) and provide after-sales service for both products. At each retail outlet, there are technicians, reception staff, sales reps and store managers. Technical staff is mainly responsible for the installation of products to customers, product after-sales service, customer complaints on technical issues and other products. In a few hundred