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随着社会经济水平的发展,保险也日渐深入我们的生活。较一般商品而言,保险的服务性更强,买卖的虽是一纸合同,其交易的实质却是一种服务,服务贯穿于整个保险活动中,是保险的生命。秉承“诚信为本,以客为尊”的价值理念,国泰人寿始终将客户的需求放在最前端,从客户角度出发创造一切便捷、快速的服务措施。在早前推出的电话预约领取、网上自助查询等多项满期金、年金服务项目的基础上,2011年国泰人寿推出了春节期间的年金、满期金提前领取服务,使客户享有了更便捷、灵活的保全服务。
With the development of society and economy, insurance is also gradually deepening our lives. Compared with ordinary commodities, insurance is more service-oriented. Although the transaction is a one-paper contract, the essence of the transaction is a service. The service runs through the entire insurance activity and is the life of insurance. Adhering to the “integrity-based, Yikeweizun” values, Cathay Life Insurance will always be the needs of customers on the forefront, from the customer point of view to create all convenient and rapid service measures. On the basis of a number of overdue annuity and annuity service projects launched earlier such as telephone reservation collection and online self-check inquiries, Cathay Insurance Life Insurance launched the annuity payment during the Spring Festival in 2011, with full payment of the advance payment service to enable customers to enjoy more convenient , Flexible preservation services.